Onesolutions

One Solutions

Staff Augmentation

Virtual Assistants

We can provide your organization with any number of “virtual assistants” (VAs) or offshore employees. We draw our employees from the Philippines. Most Filipinos speak English. The Philippines is the third largest English-speaking country in the world, and the dialect of English
is rooted in the American dialect, unlike the British based dialect of English spoken by offshore resources in India.

Our company provides complete telephone and network connectivity to your offshore staff. The dialing of a simple 3- or 4-digit extension within your company phone system will connect you with your VA. Your VA can access your calendar (depending on the rights you grant), answer your calls, and can even handle dictation and printing of documents at your location. In short, a VA can handle just about any function that does not require them to be physically present in your office.

The best part is that a VA costs about 1/3 to 1/2 of the cost of a local resource. Most customers find that a mix of VA’s and local resources best serve their needs. An added bonus is that there are no HR or payroll hassles to deal with, and you simply run your business.

In the title insurance and escrow business, we have implemented a proprietary training system that provides our entry level title processors with a basic understanding of the terms, concepts and procedures involved in processing title insurance and escrow closing services.